Frequently Asked Questions
For Customers
What is Fresh Routes about?
We’re Fresh Routes, a non-profit committed to bringing fresh, healthy, and affordable food to communities across Alberta. Our Mobile Grocery Stores travel to different locations, making it easier for everyone to access nutritious food.
When and where do the markets pop up?
Our Mobile Grocery Stores also visit various locations across the city. Please check our schedule to find your closest market.
Are the markets indoors or outdoors?
Our markets can be both indoors and outdoors, depending on the location and season. You can find details for each market on our schedule.
Are the markets indoors or outdoors?
Our markets can be both indoors and outdoors, depending on the location and season. You can find details for each market on our schedule.
Where does the food come from?
We source our produce from local farmers and suppliers whenever possible, ensuring freshness and supporting our community.
What's the selection like?
We offer a wide variety of seasonal fruits, vegetables, and other healthy products. The selection may vary, but we always strive to provide both quality and variety
What payment methods do you accept?
We accept cash, credit/debit cards and Calgary Dollars.
What is Calgary Dollars?
Calgary Dollars is a local complementary currency that individuals and local businesses can use to exchange, sell, and purchase goods and services, both online and in-person. Learn more at calgarydollars.ca.
How are your prices compared to other stores?
On average, we aim to keep our prices up to 25% lower than other grocery stores. Some items have fixed prices, while others may change weekly based on market conditions. By coming directly to your community, we also aim to help you save on transportation costs.
Do you provide bags?
No, we do not provide plastic bags as part of our commitment to environmental sustainability. However, we encourage you to use our community bag bin—take a reusable bag when needed or donate extra bags for others to use.
For Supporters
What factors does Fresh Routes consider when choosing new locations?
When opening new locations, Fresh Routes considers several factors, such as the community’s proximity to grocery stores, local demographics, and how well the community fits our ideal customer profiles, including seniors, Indigenous communities, post-secondary students, and families facing financial challenges.
We also work closely with community partners who often invite us to bring our market to their spaces. These partners include community associations, organizations serving vulnerable populations, government program coordinators, and more.